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Search Wars: Murdoch and Bing Talk Exclusive

Mon Nov 23, 2009 3:58 AM EST
technology, free, google, microsoft, search, fox, myspace, news-corp, murdoch, bing, business-models
By Kathy Gill
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Google holds 71% of the search market; Bing, 10% (chart).

Cory Doctorow has a clear crystal ball. Earlier this month, Rupert Murdoch accused Google of stealing his content and threatened to cut the search giant off. Cory guessed that Murdoch might be angling for a search-engine payment deal:

Murdoch has no intention of shutting down search-engine traffic to his sites ... what he's hoping is that a second-tier search engine like Bing or Ask (or, better yet, some search tool you've never heard of that just got $50MM in venture capital) will give him half a year's operating budget in exchange for a competitive advantage over Google.

According to the Financial Times, that's just what is going on. (And Mark Cuban speculated about this approach last year.)

If the FCC thinks it's important to require that bloggers disclose when firms give them products to review (a requirement from which news organizations are exempt), they should require Microsoft and News Corp to mark these search results "paid advertising."

After all, in 2002, the FCC advised search engines "to provide conspicuous labels for commercial search listings or face possible action." If a web site restricts its results to only one search engine, that sounds like a commercial search listing to me (however, IANAL).

And will Microsoft privilege News Corp links over competing news organizations that don't succumb to the bribe? (And how will we know?) One of the reasons consumers trust Google is because the company does not co-mingle organic and paid search.

What's in it for News Corp.?
Short-term? Cash flow.

Advertising revenue for Fox Interactive fell 16% in the first quarter 2009; most of that division is MySpace. In August, News Corp. announced a fourth-quarter $203 million loss "due to huge charges at MySpace" and laid off 700 workers. Moreover, earlier this month, News Corp. announced that year-on-year earnings dropped $22 million.

The MySpace deal, which was touted as visionary in 2005, has not met expectations as traffic (eyeballs) moved to Facebook. In 2006, Google and MySpace signed a $900 million contract making Google the exclusive search advertiser on MySpace. Reportedly this deal accounts for a third of News Corp. revenue from MySpace. However, because MySpace has not "met minimum traffic requirements and guarantees," News Corp. may be short as much as $300 million on that contract.

Long-term? That's a good question. Google provides 25 per cent of WSJ.com's total traffic, and about half of that comes from Google News. The $64 question: which has the greater long-term value, the eyeballs coming to news sites from Google or Microsoft's bribe?

What's in it for Microsoft?
The New York Times has 17.4 million unique17. web site visitors a month; the Wall Street Journal, 8.0 million. However, Murdoch owns far more properties worldwide than the New York Times, so that's potentially more eyeballs that might become captive to Bing.

If Microsoft can make this deal work with News Corp., it may be able to bribe other news organizations away from Google. According to the Financial Times:

... Microsoft has also approached other big online publishers to persuade them to remove their sites from Google's search engine. [...] "This is all about Microsoft hurting Google's margins," said the web publisher who is familiar with the plan.

Microsoft is doing what it always does: it's trying to buy its way into a market that it's been unable to crack, even after throwing millions (billions?) at it (while Google spent its time building an index and sticking to the knitting, so to speak). According to BusinessInsider:

Microsoft has been investing hundreds of millions a year in its Internet business for more than a decade and that investment has yet to generate a single dollar of return. If you add up all the losses investment, in fact, you get a number that is similar to what Microsoft plans to invest over the next 5 years: $8 billion.

[...] the reason Bing had lost $8 billion over the previous decade was that it had been trying desperately to catch up with other industry leaders--namely, AOL and Yahoo--and that it had tried and failed to do this despite hemorraging money while both of those companies coined it.

This is not the first time that Microsoft has tried to circumvent the open web or used its Windows monopoly rents to kick its way into a new market:

1998: The browser war between Microsoft and the Netscape Communications Corporation already threatens a truly global marketplace that is fully accessible with any browser on any computer platform.... Such appetites ignore that the Internet exists in the first place because its technical protocols are open standards, freely available for use by everyone.

1999: In fact, the rise of Microsoft's Internet Information Server (IIS) as the dominant Web server on NT shows much the same pattern as the rise of IE as the dominant browser: Microsoft got pole position by exercising its unique leverage as an operating system vendor.

Nor is it the first it used its deep pockets to bully a market leader:

1999: Microsoft publicly pressured AOL to adopt an open messaging standard after the leading online service blocked Microsoft's new messaging software from communicating with its own offering.

However, this gauntlet is symbolic. Google has said that news traffic is a minor portion of its business. Google had 146 billion unique visitors in June 2009. If every single New York Times unique visitor started at Google, that would be 0.01 percent of Google's monthly traffic.

Nothing I've read explains why Microsoft is willing to invest so much money to try to buy eyeballs away from Google. The Murdoch skirmish does nothing for its franchise moneymakers, Windows and Office; both face long-term reduced profitability due to the disruptive nature of digital information.

The real question: how will the internet public react?

Will consumers reject this contractual vertical integration and tell Microsoft and Murdoch to take a hike? What about the advertisers, will they want to have their ads on web pages that are restricted to only one search property? Will bloggers link to articles from news organizations that defect from the open web? Or will the Twitter search integration that is taking place at both Bing and Google (eventually) make this entire discussion moot?

This article appeared at WiredPen and The Moderate Voice.

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Kathy Gill

Read Danny Sullivan's thoughts about an "OPEC for News."

  • 1 vote
Reply#1 - Mon Nov 23, 2009 4:02 AM EST
Pacific Northwest Blogger

Dear Rupert: You Don't Succeed By Making Life More Difficult For Users

Well, look at that. Last week it was just a silly suggestion from some netheads, and now come reports that Rupert Murdoch is at least in the early stages of considering opting out of Google, with Microsoft paying it to be "exclusive" on Bing.

  • 2 votes
Reply#2 - Mon Nov 23, 2009 4:31 PM EST
FDBryant3

Eh - again, good luck to them. I'll be surprised if it brings about any real changes. I suppose it might drive some search traffic Microsoft's way, but will probably lose traffic not being on Google.

Still MS wants that search traffic and to take that lead position. Getting exclusive content might be the way to do it. Cause unless there is an actual breakthrough in search technology the improves search results 1000% Google will remain on top, just out of inertia and mindspace.

As for Newscorp - Murdoch wants revenue streams not dependent on advertisements that can be bypassed. I'm not sure this gains him that but I suppose it is a stop.

    Reply#3 - Tue Nov 24, 2009 1:52 AM EST
    Kathy Gill

    Murdoch says he doesn't care for search visitors because they are drive-bys (my term).

    I'm not sure what you mean by "ads that can be bypassed." You can't bypass WSJ ads by getting to an article via Google. I don't sub to the WSJ via RSS, so I don't know if they send full feeds to the plebes (which would be a bypass).

      #3.1 - Tue Nov 24, 2009 2:07 AM EST
      FDBryant3

      Ads can be bypassed in many means. Someone can be using an ad-blocker with their browser. If an article appears anywhere but WSJ then WSJ doesn't get the ad revenue (granted somebody else might be getting the ads).

      Many times if just the link, summary, and headline appear elsewhere people do not click through feeling they have the gist of the article from that.

      Which brings to the problem with search engines for Murdoch. Just to use Google News as an example. They scrape information from Fox News. Relevant meta-data, the headline, the first sentence or two. Somebody searches for news stories about health care. They get that preview, feel satisfied they are up to date on the latest, and don't click through. Well Google just got paid for displaying Fox News content (even though an arguably "fair use" value of it" and Fox News didn't get paid because it wasn't their ads that were displayed.

      That is where the problem lies for Murdoch. They've built a business on his content but he isn't getting paid for it. The catch-22 of it is though he needs search engines driving people to his site. That is where the Microsoft deal makes sense. He gets paid to provide exclusive content to them without doing anything except some relatively easy changes to the web site. So, now he has been paid for those people who wouldn't click thru anyway, and can expect probably the same percentage of click thru rates he would have gotten anyway from Bing/Yahoo (keep in mind MS either is or will be managing Yahoo's search). Granted he is sacrificing the traffic from not the market leader but the dominant market leader - heck might as well call them the market owner. That is certainly going to cost them ad-revenue as there is a decrease in click-thru's as people just go to articles from other sources. Now whether the money they get for MS makes up for it, who knows (I presume they do or at least have an idea to be proven out as the deal takes hold). Of course this may have less to do with the money than it does with principle and changing the way the market works (although to do that it of course to prove profitable).

      As for Microsoft - well they gain people who are looking for Fox News content. If that happens then those people may well find they like Bing well enough to use them as their primary search engine instead of Google. While any gains probably won't offset what they are paying at this point it is more about growing marketshare than making money in the short term. If the deal does prove profitable for Murdoch, then MS can attract more content providers and gain more marketshare as they tout the exclusive content you can get there in addition to the rest of the web.

      Of course the gamble here is the way news sites work. My guess (being made up on the spot) is that probably 70-80% of news site content consist of AP stories that is available on every other news site worth its salt. The idea being that these are a loss leader to get a person to a site where they'll see news analysis and opinion that may bring a person back if he likes what he sees. If Murdoch cuts off Google he severely cuts off the people coming for that loss leader (who cares if you go to Fox, MSNBC/Newsvine, CNN etc to read an AP story - its free and the same story, certainly not a reason to switch search engines) and risks that repeat visitor. On the other hand though at the water cooler discussion though you could have people telling one another go to Bing to get some story the saw on a NewsCorp site which includes some rather significant entertainment divisions (which is of course perhaps of more interest to MS than the news traffic) thus driving traffic to NewsCorp in ways Google doesn't (see the failure of the MySpace deal).

      The final question is - what should Google do? Probably nothing right now. Like I said this is a gamble which has a pretty good chance of not paying off. If it does look to like it is actually working for NewsCorp and they see other companies starting to feel froggy, then Google should pay those companies not to sign exclusivity deals. They'll protect their market share, be able to punish NewsCorp by locking them out, be able to spin it as looking out for the average user, and make MS look like a bad guy (this of course depends on Google being able to match MS dollar for dollar, I think they can but I could be wrong).

      • 1 vote
      #3.2 - Tue Nov 24, 2009 3:37 AM EST
      Kathy Gill

      I disagree that the gamble has a good chance of paying off, if by "paying off" you mean that MSFT is willing to pay Murdoch the equivalent of all those print ads ... you know, the ones that advertisers coughed up for because it was a way to possibly get a message in front of a specific set of eyeballs.

      Advertisers don't want to put their money in print and TV ads anymore because they don't have the same metrics that they have online, ie, like Mr. Wanamaker said, they know that half of their ad dollars are wsterd, they just don't know which half. With online ads, that's not the case.

      I'm not going to argue that click-through is the 'right' way to pay for ads. But it is _the— way to associated action with payment.

      Murdoch does not have a monopoly on those eyeballs anymore. MSFT/Bing will not have a monopoly on the search eyeball, either, because information on the net refuses to be corralled. If I were an advertiser, I wouldn't pay as much for an ad that runs on a page that will be seen by only one search engine, even if I /know/ that the odds are good the article will be found via other means. It's a negotiating position.

        #3.3 - Wed Nov 25, 2009 2:26 PM EST
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